Together with the global aviation community, we are experiencing supply chain challenges resulting in a shortage of aircraft components, this is causing significant delays to the release of aircraft to service following scheduled maintenance inputs.
Without full fleet availability, we have a lower capacity to mitigate unforeseen disruption which may arise.
Our team is working tirelessly to return our fleet capacity and restore resilience.
In the meantime, we are ulitilising third-party operators to support the schedule, however regrettably there will be some planned schedule changes to some flights to provide operational resilience.
If your flight is affected, a notification will be sent to the email address provided in your booking to explain the change to your itinerary and provide the following options:
- Accept the change
- Choose alternative through manage my booking
- If you are unable to find a suitable alternative, we can explore other options
We recognise the importance of reliable connectivity to our customers we and are striving to resolve these current challenges as quickly possible as we focus on maintaining our 2023 position as the UK’s most punctual airline and return to the expected levels of on time performance you expect.
We’re sorry your flight has been disrupted, we're here to help you with links below to important information and resources:
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